Dear Valued Customer,
On your recent order, there may have been items marked “out of stock.” These shortages are as frustrating to us as they must be to you, and I want to explain.
In the past year, we have experienced unprecedented issues with our supply chain.
This has been especially hard on the candy industry, especially with novelty candy, which comes from other counties, and, surprisingly, everyday items such as Caramel Creams and Swedish Fish, to name but a few.
We also suspect seasonal products will be in short supply as there will be no opportunity to reorder from manufacturers.
These shortages won’t last forever, but market predictions indicate that this will occur for the next 6 months to a year.
We are doing everything possible to get replacement items and keep our valued customers up to date on availability.
As the owner of the company, it is frustrating not to be able to provide the products and services that have been the benchmark of this company for close to one hundred years.
If I can be of personal assistance or if you want “real-time” advice as to what is available, please do not hesitate to contact me.
Thank you for your understanding and patience through these trying times.
Sincerely,
Jon H.PRINCE
President
