Received an open package with missing candy.
Reached out to customer service but was only offered a replacement, on my dime.
At a slightly reduced rate that was actually more than my original purchase.
I was not able to order without route protection and I don’t understand how it’s helped me at all, in ensuring I received what I ordered?
Likely wouldn’t be worth the 40$ purchase price to have that back and forth regardless.
Company and Route Protection seems to be walking the line between legitimate and scam in my opinion.
Lots of other candy companies not only going above and beyond, but sending you what you ordered as well. They also don't make you buy worthless package insurance,
I will stick with those companies.
I received an open case with one piece missing, using a discount code.
I was offered a lesser discount code and free shipping to repurchase the opened package, however it was still going to cost me double to replace the open package!
Around 35$ for the opened one, and around the same $$ for me to get a new replacement, with their generous discount code and free shipping.
Needless to say I took my business elsewhere.
A lot of companies talk about customer service these days but very few offer it or have any idea of what it truly means.
Candy was a gift, so can’t really gift it how it arrived… on the bright side I guess I’ve got myself a 23/24 pack of opened candy to enjoy!
Completely ripped off.
I love ordering from your company fast delivery and always packed extra careful. Will continue my business. Just ordered candy canes for the Christmas Tree. ❤️
Hi there! We're so glad to hear that you love our Mentos Strawberry and that you've had a great experience with our fast delivery and careful packaging. Thank you for choosing CandyFavorites.com!
Kids love this pizza
Hi there! Thank you for your kind words about our Gummy Pizza. We're so happy to hear that the kids love it! We hope to continue providing delicious and fun treats for your family. Thank you for choosing CandyFavorites.com!
These are very good quality jawbreakers with no bad taste like some others have. Some reviews say they are smaller but just barely! they stay hard till the very end. we started buying these when my wife quit smoking, and they are working as a great substitution for her. I will say I am hooked on them as well! Just like the old days. five-star product and company and highly recommended ..Jeff C.
Thank you for taking the time to leave such a positive review for our Jawbreakers Wrapped Candy! We are delighted to hear that you and your wife are enjoying our product We take great care in ensuring that our jawbreakers have no bitter taste and stay hard until the very end. Thank you for choosing CandyFavorites.com!